Match based on:
renewable energy, energy transition, renewable, sustainability, energy coach
Energy desk employee assisting residents with making their homes more sustainable. Answers questions, investigates requests for assistance, and arranges customized support and CRM registration. Experience with Office and CRM, structured, and willing to work outside office hours occasionally.
Description
You are the face of the Assen Energy Desk. You help residents on their personal journey towards making their homes more sustainable, guide them through the (digital) world of sustainability, and investigate their requests for assistance. You deploy appropriate, free support, ranging from an energy coach to tailored energy advice, in collaboration with the Municipality of Assen, Vaart Welzijn, and Actium.
Job requirements
- Service-oriented attitude and willingness to support residents and colleagues.
- Working in a structured and process-oriented manner; being able to organize matters well.
- Friendly, assertive, and proactive, with clear communication skills towards various target groups.
- Comfortable as the first point of contact: good listening skills, refining questions and handling them independently or transferring them to the appropriate colleague.
- Accurate and careful in administration and registration.
- Experience with Office and CRM systems.
- An affinity with sustainability is a plus, or the motivation to delve into it.
- Willingness to occasionally work outside regular office hours for meetings.
Tasks
- Answering questions from residents and investigating their request for assistance.
- Arranging personalized pathways to making homes more sustainable and deploying appropriate support.
- Conducting walk-in consultations and in-person appointments at the energy desk.
- Checking email and the CRM system and taking action on outstanding items.
- Administering all resident actions and progress in the CRM and ensuring up-to-date records.
- Consulting and liaising with colleagues and participating organizations to make accurate information available.
- Contribute to keeping the digital Energy Desk of the Municipality of Assen up to date.
- Attend meetings regarding the sustainability of the built environment.
Working conditions
- End of year bonus.
- Pension.
- A suitable salary.
- Unlimited training opportunities.
- Opportunity to help build a sustainable future with renewable energy.
Description of the organization
We are Kenonz! At Kenonz, we help you find a new challenge within the public sector. We value fun, commitment, and personal support, and work on sustainable solutions.
Skills suitable for this job type
finance, banking and insurance
maintaining operational data
interview
managing budgets and finances
managing information
collect, manage and store digital data
maintaining contacts and networking
developing professional relationships and networks
performing general administrative tasks
entering and converting information
Disclaimer
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