Maintenance Contract Coordinator
Description
In this position, you are responsible for the execution and development of short-term and multi-year maintenance contracts for clients such as schools, healthcare institutions, utility buildings, and luxury residential properties. You manage a portfolio of maintenance contracts, are familiar with the agreements made, and monitor both the execution and the quality of the service delivery, as well as the relationship with the client. You support the Service Manager in contract management and contribute to organizing maintenance more efficiently.
Job requirements
- Assumes ownership of maintenance contracts.
- Experience with contract management, maintenance, or a similar position within installation technology is desirable.
- Sufficient technical affinity to conduct substantive discussions.
- Strong in organizing, communicating, and following up.
- Can work independently and actively seeks collaboration with colleagues when necessary.
- Secondary vocational or higher professional education working and thinking level, preferably in installation technology, mechanical engineering, or electrical engineering.
- Experience with Syntess is a plus.
- Sees the difference between handling something and arranging something properly, and shows initiative.
Tasks
- Coordinating maintenance work within existing maintenance contracts.
- Scheduling and coordinating work with technicians and the planning department.
- Maintaining contact with clients regarding execution and progress.
- Processing and following up on maintenance reports and technical findings.
- Identifying tasks that require extra attention or follow-up.
- Monitoring outstanding actions and ensuring they are completed.
- Coordinating additional duties and extra work with involved colleagues.
- Supporting the Service Manager in managing contracts and drafting maintenance contracts.
- Ensuring proper administrative recording of activities and agreements.
- Contributing ideas for a more efficient organization of maintenance.
- Be on-site regularly and build knowledge of buildings, installations, and the client's organization.
Working conditions
Permanent employment contract. 25 vacation days and 13 compensatory time off days for full-time employment. Possibility of occasional hybrid working. Laptop and phone are provided, and benefits including a gym membership are available. Choice between a lease car for private use or a travel allowance. Short lines of communication and direct influence on the optimization of the service organization. Daily contact with various clients and regular on-site visits.
Description of the organization
A stable and healthy organization with the ambition to grow further, working in a committed team where collaboration, short lines of communication, and mutual support are central. A combination of years of craftsmanship and reliability with a modern perspective on sustainability and technology. The organization maintains a down-to-earth, regional approach while benefiting from international knowledge, joint purchasing, and technical expertise. This offers resources, support, and development opportunities for employees, and a strong reputation in the region.