Service Provider

Summer Trainee in the Tallinn Customer Service team contributing to delivering excellent customer experiences and supporting the team.

• Currently studying or having studied Customer Service, Business Administration, or a related field.
• Excellent communication skills in Estonian and English.
• Motivation to learn and grow knowledge in customer service processes and problem-solving.
• Some experience handling customer requests or supporting operational processes; earlier customer service work experience is valued but not mandatory.
• Must be at least 18 years old at the start of employment.

• Handle customer inquiries.
• Assist with order processing.
• Resolve issues efficiently.
• Ensure smooth communication with internal teams, especially Sales, Logistics and Finance.
• Support daily Customer Service operations.

• Neste summer trainees are valued and integral members of their teams.
• Possibility to work partly remotely depending on the role; currently regular office presence is at least three days a week to ensure collaboration and a sense of belonging.
• Proper onboarding, guidance and support are provided.
• Extensive self-study opportunities are offered via the learning platform.
• Good experience in a large corporation and a strong foundation for future work in a similar field.
• Opportunity to work with experts and meet new people.
• Job location: Kristiine, Tallinn, with excellent transport connections.
• The summer job typically takes place between May 1 and September 30, 2025.
• Your salary will be determined based on the job requirements and your relevant previous working experience.

Neste creates solutions for mitigating climate change and accelerating a shift to a circular economy. The company is a leading producer of sustainable aviation fuel (SAF) and renewable diesel, enabling customers to reduce greenhouse gas emissions. Neste refines waste, residues and other renewable raw materials into high-quality renewable fuels at refineries on three continents. The company's annual renewable fuels production capacity will be increased to 6.8 million tons in 2027. Neste has high standards for sustainability and has been recognized by several leading sustainability indices. In 2024, Neste's revenue stood at EUR 20.6 billion. SAP as service provider.